Q: Can I order flowers for same-day pickup at your store?

A: Absolutely! If you prefer to pick up your flowers in person, you can place your order online no later than 1 p.m. and select the "in-store pickup" option during checkout. We'll have your arrangement ready for pickup at our store location at your convenience.

Q: Can I order flowers online for delivery?

A: Yes, absolutely! We offer online ordering for delivery to your desired location. Simply browse our selection, choose your arrangement, and specify the delivery date and address during checkout. We'll take care of the rest!

Q: How far in advance should I place my order for delivery?

A: We recommend placing your order at least 24-48 hours in advance to ensure timely delivery, especially for special occasions like holidays or birthdays. However, we also offer same-day delivery for orders placed before 1 p.m.

Q: Can I customize my flower arrangement?

A: Yes, you can! We understand that each occasion is unique, so we offer customization options to tailor your arrangement to your preferences. Whether you want specific flowers, colors, or styles, our skilled florists will work with you to create the perfect arrangement.

Q: Do you offer wedding or event floral services?

A: Absolutely! We specialize in providing stunning floral arrangements for weddings, parties, corporate events, and other special occasions. Contact us to schedule a consultation with our experienced floral designers to discuss your vision and requirements.

Q: What forms of payment do you accept?

A: We accept various forms of payment, including credit/debit cards, Shop Pay and cash for in-store purchases. For online orders, you can securely pay using major credit cards or Shop Pay through our website's checkout process.

Q: Do you offer flower delivery on weekends and holidays?

A: Yes, we offer flower delivery seven days a week, including weekends and holidays, to ensure you can celebrate any occasion with fresh flowers. However, delivery availability may vary depending on the specific holiday and location.

Q: How do I care for my flowers to keep them fresh longer?

A: To extend the lifespan of your flowers, we recommend placing them in a clean vase filled with fresh water mixed with flower food. Trim the stems at an angle and change the water every few days. Keep the arrangement away from direct sunlight, heat sources, and drafts.

Q: What are my options if I'm not satisfied?

A: We strive to provide the highest quality floral products and customer service. If you're not completely satisfied with your arrangement, please contact us within 24 hours of order fulfilment to discuss options for an exchange or a gift card in the amount of your purchase. No refunds.

Q: Do you offer subscription services for regular flower deliveries?

A: Yes, we offer subscription services for weekly, bi-weekly, or monthly flower deliveries. With our subscription service, you can enjoy fresh flowers regularly delivered to your doorstep or office, perfect for adding beauty to your space or sending thoughtful gifts.